Technology

When an agency needs a small integration instead of a new platform

Sometimes the highest-value technology project is the missing connection between systems already in place.

Find the actual friction

Repeated data entry, spreadsheet handoffs and manual report preparation often indicate a missing workflow connection, not necessarily a failed enterprise system.

Define a narrow outcome

A useful small integration has a clear owner, data contract, failure state and support plan. It should reduce a specific burden without creating an undocumented dependency.

Know when small is not enough

Security, reliability, scale and vendor constraints may justify a broader replacement. Requirements work should test those constraints before the organization commits to either path.

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